System Performance Issues & Connectivity

Incident Report for Rightworks OneSpace

Resolved

This incident has been resolved.

Posted Sep 03, 2024 - 16:25 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 03, 2024 - 13:30 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 03, 2024 - 13:24 EDT

Investigating

We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.

Posted Sep 03, 2024 - 13:17 EDT

This incident affected: Application Cloud (Hosted Desktop, QuickBooks).