Monitoring - We are aware that QuickBooks users are seeing a company file update prompt following the latest QuickBooks Desktop release. This prompt is expected as part of the update process.
Users can follow the on-screen prompts to complete the update and resume normal use of QuickBooks. Rightworks Support is also available to assist customers who need help completing the process. You can reach us at 888-417-4448 x2 or by chatting in from https://helpdesk.rightworks.com/s/
Nov 09, 2026 - 11:03 EST
Users can follow the on-screen prompts to complete the update and resume normal use of QuickBooks. Rightworks Support is also available to assist customers who need help completing the process. You can reach us at 888-417-4448 x2 or by chatting in from https://helpdesk.rightworks.com/s/
Nov 09, 2026 - 11:03 EST
Investigating - We are aware of an issue affecting some Hosted Desktop users following a recent Windows Server 2025 upgrade. Impacted users may be unable to change their default applications (for example, setting Chrome as the default web browser or Adobe Reader as the default PDF viewer).
Our teams are actively investigating the issue and working to identify a resolution. At this time, users in affected environments may not be able to modify default application settings until a workaround or permanent fix is implemented.
Nov 05, 2026 - 10:54 EST
Our teams are actively investigating the issue and working to identify a resolution. At this time, users in affected environments may not be able to modify default application settings until a workaround or permanent fix is implemented.
Nov 05, 2026 - 10:54 EST
QuickBooks Hosting
Degraded Performance
Hosted Desktop
Degraded Performance
QuickBooks
Degraded Performance
File Manager
Operational
AppHub Portal
Operational
OneSpace Portal
Operational
Hosted Application Availability
Operational
OneSpace Firm
Operational
Hosted Application Availability
Operational
File Manager
Operational
Authentication Services
Operational
OneSpace Portal
Operational
Managed Microsoft Office 365
Operational
Email Flow
Operational
Authentication Services
Operational
Backup
Operational
Email Security
Operational
Transaction Pro
Operational
Transaction Pro for QuickBooks Desktop
Operational
Transaction Pro for QuickBooks Online
Operational
Billing Portal
Operational
Security Products
Operational
VPN
Operational
Password Manager
Operational
Backup Software
Operational
Antivirus
Operational
Cloud Protect
Operational
Security Awareness Training
Operational
Security Hub
Operational
Connect
Operational
Page Availability
Operational
Authentication Services
Operational
Data Sync
Operational
OneSpace AI
Operational
Page Availability
Operational
Authentication Services
Operational
Customer Communication Channels
Operational
Phone System
Operational
Chat
Operational
Email
Operational
Help Desk
Operational
Hosted Websites
Operational
Website Availability
Operational
Website Management Console
Operational
Community
Operational
Page Availability
Operational
Authentication Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance