All Systems Operational
Rightworks Application Cloud Operational
Hosted Desktop ? Operational
QuickBooks ? Operational
Authentication Services Operational
Customer Communication Channels Operational
Phone System Operational
Chat Operational
Email Operational
Help Desk Operational
Microsoft Office 365 Operational
Email ? Operational
Authentication Services Operational
AppHub Operational
Page Availability Operational
Authentication Services Operational
User Management Operational
File Manager Operational
Page Availability Operational
Authentication Services Operational
User Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 20, 2024

No incidents reported today.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024
Resolved - This incident has been resolved.
Jun 17, 15:17 EDT
Monitoring - A fix has been implemented for the affected users and we're monitoring the results.
Jun 17, 12:22 EDT
Identified - Our team is still working on identifying the root cause of this issue.
Jun 17, 10:59 EDT
Investigating - We're currently investigating an issue where some customers are getting a "3371" error or seeing the "No Company Open" screen when attempting to launch QuickBooks. Our team is investigating and will provide any updates here as they become available.
Jun 17, 10:07 EDT
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Resolved - This incident has been resolved.
Jun 10, 14:28 EDT
Investigating - We are currently receiving higher than normal contact volume related to Intuit’s discontinuation of QuickBooks 2021.

If you have a newer license of QuickBooks that you would like to apply to your account, please do so via the AppHub Portal.

For instructions on how to add and deploy licenses to your account, please use the following Knowledgebase Article.

If you require assistance upgrading your 2021 version of QuickBooks, you can find the step-by-step instructions located Here.

Mar 6, 13:29 EST
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.