Update - We are continuing to investigate this issue.
Jun 11, 2026 - 12:18 EDT
Jun 11, 2026 - 12:18 EDT
Investigating - We’re currently aware of an issue that is impacting our Practice / Cloud Protect users. Customers can log into the portal, but when attempting to launch applications, they get stuck in an authentication loop. Our team is currently investigating, and updates will be posted here as they are made available.
Jun 11, 2026 - 09:25 EDT
Jun 11, 2026 - 09:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 03, 2026 - 13:12 EDT
Jun 03, 2026 - 13:12 EDT
Investigating - We are currently investigating an issue affecting some customers using Transaction Pro Online, in which imports into QuickBooks Online may fail due to customer or vendor validation errors.
Our team has identified that, in certain cases, existing customers or vendors are not being recognized correctly during the import process, resulting in errors even when those records already exist in QuickBooks Online.
We are actively working with our development team to determine the root cause and will provide updates as more information becomes available.
Jun 03, 2026 - 11:14 EDT
Our team has identified that, in certain cases, existing customers or vendors are not being recognized correctly during the import process, resulting in errors even when those records already exist in QuickBooks Online.
We are actively working with our development team to determine the root cause and will provide updates as more information becomes available.
Jun 03, 2026 - 11:14 EDT
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