Update - Our engineers are continuing to look for ways to minimize the impact of this new pop-up. As of right now, for most users, the message will appear at every login attempt. Additionally, the checkboxes will need to be selected at every login attempt.

This is a result of the latest Windows update as an added security measure.

Please visit https://helpdesk.rightworks.com/s/article/Microsoft-Remote-Desktop for a more exhaustive breakdown.

Apr 21, 2026 - 11:26 EDT
Monitoring - We are receiving reports of a security warning appearing when opening Remote Desktop (RDP) connections. This behavior is related to recent Microsoft updates introducing additional security prompts before connecting.

At this time, connections are completing successfully after selecting Connect, and there is no service disruption or security issue. We are continuing to monitor reports and will share updates as available.

For more information, please see Microsoft's article on the topic: https://m365admin.handsontek.net/remote-desktop-adds-new-safeguards-connections-opened-rdp-files/

Apr 15, 2026 - 08:32 EDT
QuickBooks Hosting Operational
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QuickBooks Operational
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AppHub Portal Operational
OneSpace Portal Operational
Hosted Application Availability Operational
OneSpace Firm Operational
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File Manager Operational
Authentication Services Operational
OneSpace Portal Operational
Managed Microsoft Office 365 Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 28, 2026

No incidents reported today.

May 27, 2026

No incidents reported.

May 26, 2026
Resolved - This incident has been resolved.
May 26, 12:50 EDT
Investigating - We're aware of an issue with our Website Management platform and our developers are working on a resolution. Please contact websupport@rightworks.com if you need any changes in the interim.
May 26, 11:38 EDT
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.