Update - Our engineers are continuing to look for ways to minimize the impact of this new pop-up. As of right now, for most users, the message will appear at every login attempt. Additionally, the checkboxes will need to be selected at every login attempt.
This is a result of the latest Windows update as an added security measure.
Monitoring - We are receiving reports of a security warning appearing when opening Remote Desktop (RDP) connections. This behavior is related to recent Microsoft updates introducing additional security prompts before connecting.
At this time, connections are completing successfully after selecting Connect, and there is no service disruption or security issue. We are continuing to monitor reports and will share updates as available.
Completed -
The scheduled maintenance has been completed.
May 2, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 04:00 EDT
Scheduled -
We will be performing planned internal server maintenance today between 4:00 AM and 6:00 AM ET. This maintenance is limited to internal systems and does not impact any customer-facing infrastructure.
There is no expected impact to customers; however, you may experience intermittent difficulty reaching our support team during this window. If you are unable to connect with us, please try again after a few minutes and you should be routed to an available agent.
May 1, 16:26 EDT