Rightworks Hosting Status

All Systems Operational

QuickBooks Hosting Operational

Hosted Desktop Operational

QuickBooks Operational

File Manager Operational

AppHub Portal Operational

OneSpace Portal Operational

Hosted Application Availability Operational

OneSpace Firm Operational

Hosted Application Availability Operational

File Manager Operational

Authentication Services Operational

OneSpace Portal Operational

Managed Microsoft Office 365 Operational

Email Flow Operational

Authentication Services Operational

Backup Operational

Email Security Operational

Transaction Pro Operational

Transaction Pro for QuickBooks Desktop Operational

Transaction Pro for QuickBooks Online Operational

Billing Portal Operational

Security Products Operational

VPN Operational

Password Manager Operational

Backup Software Operational

Antivirus Operational

Cloud Protect Operational

Connect Operational

Page Availability Operational

Authentication Services Operational

Data Sync Operational

OneSpace AI Operational

Page Availability Operational

Authentication Services Operational

Customer Communication Channels Operational

Phone System Operational

Chat Operational

Email Operational

Help Desk Operational

Hosted Websites Operational

Website Availability Operational

Website Management Console Operational

Community Operational

Page Availability Operational

Authentication Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

Reduced Staffing - Natural Disaster

Resolved - This incident has been resolved.
Nov 6, 09:49 EST

Update - As recovery efforts begin following the recent typhoon affecting our contact center region, our Support Team continues to operate with reduced staffing today. We remain focused on ensuring the safety of our team and restoring full operations as quickly as conditions allow.
What this means for you today:

• Phone support wait times remain longer than normal.
• Email and chat responses may be delayed.
• Self-service resources are available anytime at https://helpdesk.rightworks.com/s/onespace

We appreciate your continued patience and understanding. Further updates will be posted here as they become available.
Nov 5, 08:24 EST

Identified - Due to the impact of a typhoon in the region where our call center is located, our Support Team is operating with reduced staffing. You may experience longer than normal wait times as a result on both phones and chat.

Our team’s safety is our top priority, and we are working closely with local leadership to ensure everyone is safe and to restore operations to full staffing as soon as conditions allow.

What this means for you:

• Phone support wait time is longer than normal.
• Email and chat wait time is longer than normal.
• Self-service resources remain available at https://helpdesk.rightworks.com/s/onespace

We appreciate your patience and understanding during this time. Updates will be posted here as soon as more information becomes available.
Nov 4, 09:07 EST

Nov 5, 2025

Nov 4, 2025

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

Unable to access AppHub Portal and Transaction Pro Online/Desktop

Resolved - This incident has been resolved.
Oct 29, 19:46 EDT

Update - Microsoft reported that Azure services should now be functional and we're seeing success with AppHub availability.
Oct 29, 19:39 EDT

Monitoring - As Microsoft continues their recovery of affected Azure services, we are now seeing successful logins to our AppHub site. If you continue to experience issues accessing accounts.rightworks.com, please contact our support team.

We continue to monitor this incident closely to ensure full recovery of our services - https://azure.status.microsoft/en-us/status.
Oct 29, 17:51 EDT

Update - This issue has been identified and is related to an issue with Azure. Our engineers are in communication with Microsoft, and more updates will be provided as they become available.

You can also visit https://azure.status.microsoft/en-us/status for more information.
Oct 29, 12:21 EDT

Identified - This issue has been identified and is related to an issue with Azure. Our engineers are in communication with Microsoft, and more updates will be provided as they become available.
Oct 29, 12:13 EDT

Update - We are continuing to investigate this issue.
Oct 29, 12:05 EDT

Investigating - We are currently investigating reports of slowness or inability to log in to the AppHub portal and Transaction Pro Online. We will update this status page with more information as soon as it becomes available.
Oct 29, 11:57 EDT

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

Scheduled Infastructure Maintenance

Completed - The scheduled maintenance has been completed.
Oct 25, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 23:00 EDT

Scheduled - Our teams will be performing scheduled maintenance on our infrastructure starting at 11pm EDT on 10/25/25. We expect this maintenance period to last up to 4 hours. During this time, some customers may be unable to log into the Rightworks Cloud.
Oct 25, 15:51 EDT