Update - We are continuing to investigate this issue.
Oct 25, 2024 - 10:45 EDT
Investigating - We are currently experiencing higher than normal contact volume related to an "Internet Connection Error, Read Error ???" Payroll Error in the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
A workaround is available by going to Company -> My Company and then signing out of your Intuit account. Payroll should be able to be processed at that time and then you can sign back into your Intuit Account to continue using any services tied to that. If you need to process Payroll again you will need to sign out again.
Oct 23, 2024 - 09:31 EDT
Investigating -
We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop and AppHub. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Oct 31, 08:25 EDT