Resolved -
This incident has been resolved.
Sep 3, 16:25 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 3, 13:30 EDT
Identified -
The issue has been identified and a fix is being implemented.
Sep 3, 13:24 EDT
Investigating -
We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Sep 3, 13:17 EDT