Investigating - We are currently receiving higher than normal contact volume related to Intuit’s discontinuation of QuickBooks 2021.

If you have a newer license of QuickBooks that you would like to apply to your account, please do so via the AppHub Portal.

For instructions on how to add and deploy licenses to your account, please use the following Knowledgebase Article.

If you require assistance upgrading your 2021 version of QuickBooks, you can find the step-by-step instructions located Here.

Mar 06, 2024 - 13:29 EST
Rightworks Application Cloud Operational
Hosted Desktop ? Operational
QuickBooks ? Operational
Authentication Services Operational
Customer Communication Channels Operational
Phone System Operational
Chat Operational
Email Operational
Help Desk Operational
Microsoft Office 365 Operational
Email ? Operational
Authentication Services Operational
AppHub Operational
Page Availability Operational
Authentication Services Operational
User Management Operational
File Manager Operational
Page Availability Operational
Authentication Services Operational
User Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 25, 2024

No incidents reported today.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
Resolved - This incident has been resolved.
Apr 23, 09:04 EDT
Monitoring - Over the weekend of 4/20 and 4/21, we will be performing scheduled release updates to QuickBooks 2024.

These updates require no action from our customers, but when logging in afterwards you may be prompted to update your QuickBooks company file.

Steps to update your Company File are outlined here: https://helpdesk.rightnetworks.com/s/article/Updating-Your-QuickBooks-Company-File

If you experience issues signing in to QuickBooks after update, please contact our Technical Support Teams.

Apr 19, 10:21 EDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.