System Performance & Connectivity

Incident Report for Rightworks Hosting

Resolved

This incident has been resolved.

Posted Jun 26, 2025 - 16:56 EDT

Monitoring

It was identified that an issue outside of the Rightworks infrastructure impacted some customers' ability to connect and/or stay connected to the hosted desktop.

At this time, users should be able to connect and stay connected successfully. If you are still unable to connect, please contact our Support team.

Posted Jun 26, 2025 - 15:54 EDT

Investigating

We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.

Posted Jun 26, 2025 - 15:35 EDT

This incident affected: Application Cloud (Hosted Desktop, QuickBooks).