OneSpace Application Launch Error

Incident Report for Rightworks Hosting

Resolved

This incident has been resolved.
Posted May 09, 2025 - 12:05 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 09, 2025 - 09:29 EDT

Investigating

We are currently investigating an issue where some OneSpace customers are unable to lunch applications from the portal. When attempting to do so, they get the following error message: "Remote Desktop can't find the computer".
Posted May 09, 2025 - 08:50 EDT
This incident affected: OneSpace (Hosted Application Availability).