System Performance & Connectivity

Incident Report for Rightworks OneSpace

Resolved

This incident has been resolved.

Posted Jul 22, 2024 - 16:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2024 - 15:36 EDT

Update

We are continuing to investigate this issue.

Posted Jul 22, 2024 - 15:22 EDT

Investigating

We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.

Posted Jul 22, 2024 - 14:50 EDT

This incident affected: Rightworks Application Cloud (Hosted Desktop, QuickBooks).