Unable to e-file in QuickBooks

Incident Report for Rightworks Hosting

Resolved

This incident has been resolved.

Posted Jan 30, 2026 - 15:01 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 30, 2026 - 08:40 EST

Identified

We have identified the issue, and a fix is scheduled to roll out to all servers overnight. Until the update has been fully deployed, e‑filing within the hosted environment will remain unavailable.

This status page will be updated as soon as the work is completed.

Posted Jan 29, 2026 - 12:43 EST

Investigating

We are currently investigating an issue where users are unable to e-file in QuickBooks. There is an error message that states, "Problem: To file your return, you need the latest payroll updates."

We will post updates here as they become available.

Posted Jan 29, 2026 - 09:39 EST

This incident affected: QuickBooks Hosting (QuickBooks).