Transcation Pro Online - Import Slowness

Incident Report for Rightworks Hosting

Resolved

This incident has been resolved.
Posted Jul 29, 2026 - 16:01 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 27, 2026 - 09:10 EDT

Identified

Our engineers are continuing to work with Intuit directly to resolve this. If you are experiencing intermittent performance issues in TPro Online, please get in touch with our Support team so we can add your case to the list of those impacted.
Posted Jul 23, 2026 - 12:01 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2026 - 09:25 EDT

Investigating

We are investigating reports of delayed import processing and intermittent import errors affecting some Transaction Pro Online customers importing data into QuickBooks Online. Customers may experience imports taking significantly longer than expected to complete, delayed completion notifications, or errors during the import validation process.

We are continuing to investigate and will provide updates here as more information becomes available.
Posted Jul 02, 2026 - 13:54 EDT
This incident affected: Transaction Pro (Transaction Pro for QuickBooks Online).