Security Warning on Remote Desktop

Incident Report for Rightworks Hosting

Update

Our engineers are continuing to look for ways to minimize the impact of this new pop-up. As of right now, for most users, the message will appear at every login attempt. Additionally, the checkboxes will need to be selected at every login attempt.

This is a result of the latest Windows update as an added security measure.

Please visit https://helpdesk.rightworks.com/s/article/Microsoft-Remote-Desktop for a more exhaustive breakdown.

Posted Apr 21, 2026 - 11:26 EDT

Monitoring

We are receiving reports of a security warning appearing when opening Remote Desktop (RDP) connections. This behavior is related to recent Microsoft updates introducing additional security prompts before connecting.

At this time, connections are completing successfully after selecting Connect, and there is no service disruption or security issue. We are continuing to monitor reports and will share updates as available.

For more information, please see Microsoft's article on the topic: https://m365admin.handsontek.net/remote-desktop-adds-new-safeguards-connections-opened-rdp-files/

Posted Apr 15, 2026 - 08:32 EDT

This incident affects: QuickBooks Hosting (Hosted Desktop).