Unable to access email via Outlook

Incident Report for Rightworks Hosting

Investigating

We are aware of an issue in which Microsoft 365 users may be unable to connect to their mailboxes through multiple connection methods, including Outlook. Affected users may be unable to load Outlook, or see a "Your Message Can't Be Displayed Right Now" error message.

Microsoft is investigating. For further information, please visit https://status.cloud.microsoft/m365/

Posted Nov 12, 2026 - 13:30 EST

This incident affects: Managed Microsoft Office 365 (Email Flow) and QuickBooks Hosting (Hosted Application Availability).