All Systems Operational

Application Cloud Operational
Hosted Desktop ? Operational
QuickBooks ? Operational
File Manager Operational
AppHub Portal Operational
OneSpace Operational
Hosted Application Availability Operational
QuickBooks Operational
File Manager Operational
Authentication Services Operational
OneSpace Portal Operational
OneSpace Firm Operational
Hosted Application Availability Operational
File Manager Operational
Authentication Services Operational
OneSpace Portal Operational
Managed Microsoft Office 365 Operational
Email Flow ? Operational
Authentication Services Operational
Backup Operational
Email Security Operational
Transaction Pro Operational
Transaction Pro for QuickBooks Desktop Operational
Transaction Pro for QuickBooks Online Operational
Billing Portal Operational
Security Products Operational
VPN Operational
Password Manager Operational
Backup Software Operational
Antivirus Operational
Cloud Protect Operational
Connect Operational
Page Availability Operational
Authentication Services Operational
Data Sync Operational
Spark AI Operational
Page Availability Operational
Authentication Services Operational
Customer Communication Channels Operational
Phone System Operational
Chat Operational
Email Operational
Help Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
System Performance & Connectivity
Resolved - This incident has been resolved.
Jul 2, 12:23 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 11:39 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 2, 11:04 EDT
Investigating - We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Jul 2, 10:51 EDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
System Performance & Connectivity
Resolved - This incident has been resolved.
Jun 26, 16:56 EDT
Monitoring - It was identified that an issue outside of the Rightworks infrastructure impacted some customers' ability to connect and/or stay connected to the hosted desktop.

At this time, users should be able to connect and stay connected successfully. If you are still unable to connect, please contact our Support team.
Jun 26, 15:54 EDT
Investigating - We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Jun 26, 15:35 EDT
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

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