Resolved -
This incident has been resolved.
Sep 2, 11:25 EDT
Update -
We are continuing to work on a fix for this issue.
Sep 1, 14:17 EDT
Update -
We are working with our vendor for the Transaction Pro helpdesk to bring the helpdesk back online. We apologize for the inconvenience and will update this message as soon as we have more information. Please note that the Transaction Pro application is unaffected by this and remains operational.
Sep 1, 14:03 EDT
Identified -
We are aware that our Transaction Pro support page is currently returning an error message. We have isolated the cause of the issue and are working to restore the page as quickly as possible.
Please note that while we work on this, email and chat support will be unavailable.
For support, please call 888-297-6172 during normal support hours (Mon-Fri 9:00 am-9:00 pm ET).
We apologize for the inconvenience and will update the status of this issue as soon as we have more information.
Aug 31, 13:11 EDT