Rightworks Hosting Status

All Systems Operational

QuickBooks Hosting Operational

Hosted Desktop Operational

QuickBooks Operational

File Manager Operational

AppHub Portal Operational

OneSpace Portal Operational

Hosted Application Availability Operational

OneSpace Firm Operational

Hosted Application Availability Operational

File Manager Operational

Authentication Services Operational

OneSpace Portal Operational

Managed Microsoft Office 365 Operational

Email Flow Operational

Authentication Services Operational

Backup Operational

Email Security Operational

Transaction Pro Operational

Transaction Pro for QuickBooks Desktop Operational

Transaction Pro for QuickBooks Online Operational

Billing Portal Operational

Security Products Operational

VPN Operational

Password Manager Operational

Backup Software Operational

Antivirus Operational

Cloud Protect Operational

Security Awareness Training Operational

Connect Operational

Page Availability Operational

Authentication Services Operational

Data Sync Operational

OneSpace AI Operational

Page Availability Operational

Authentication Services Operational

Customer Communication Channels Operational

Phone System Operational

Chat Operational

Email Operational

Help Desk Operational

Hosted Websites Operational

Website Availability Operational

Website Management Console Operational

Community Operational

Page Availability Operational

Authentication Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 30, 2025

No incidents reported today.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

Unable to run the setup wizard

Resolved - This incident has been resolved.
Nov 25, 17:18 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 15:18 EST

Investigating - We are currently investigating reports of the Rightworks setup wizard not running. When trying to enter credentials, users are seeing the following error message: "FilemanagerHostName should not be null..."

For assistance with computer setup, please reach out to our Technical Support team via phone at 888-417-4448 x2 or via chat at https://helpdesk.rightnetworks.com/
Nov 25, 09:45 EST

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

Transaction Pro Online credit card charges and checks import failure

Resolved - This incident has been resolved.
Nov 18, 15:59 EST

Identified - This issue has been identified and is due to an issue with Intuit's purchase creation via batch API.

Intuit's team is working on a fix for this. We will provide more updates as we have them.
Nov 18, 14:04 EST

Investigating - We are currently investigating an issue in Transaction Pro Online where certain import types are failing with an error message that begins with "System Failure Error..."

This appears to be impacting the following import types: credit card charges and checks. Other import types seem to be working normally.

Please check back here or subscribe to this status page for further updates.
Nov 18, 12:40 EST

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.