All Systems Operational

Application Cloud Operational
Hosted Desktop ? Operational
QuickBooks ? Operational
File Manager Operational
AppHub Portal Operational
OneSpace Operational
Hosted Application Availability Operational
QuickBooks Operational
File Manager Operational
Authentication Services Operational
OneSpace Portal Operational
OneSpace Firm Operational
Hosted Application Availability Operational
File Manager Operational
Authentication Services Operational
OneSpace Portal Operational
Managed Microsoft Office 365 Operational
Email Flow ? Operational
Authentication Services Operational
Backup Operational
Email Security Operational
Transaction Pro Operational
Transaction Pro for QuickBooks Desktop Operational
Transaction Pro for QuickBooks Online Operational
Billing Portal Operational
Endpoint Security Products Operational
VPN Operational
Password Manager Operational
Backup Software Operational
Antivirus Operational
Connect Operational
Page Availability Operational
Authentication Services Operational
Data Sync Operational
Spark AI Operational
Page Availability Operational
Authentication Services Operational
Customer Communication Channels Operational
Phone System Operational
Chat Operational
Email Operational
Help Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 28, 2025

No incidents reported today.

Mar 27, 2025
Resolved - This incident has been resolved.
Mar 27, 17:39 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 17:27 EDT
Investigating - We are currently investigating reported inability to open companies inside of Transaction Pro Online. Users are getting the message “an internal error has occurred.”

This is impacting users in all browsers.

Mar 27, 17:05 EDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Resolved - This incident has been resolved.
Mar 14, 07:28 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 14, 07:16 EDT
Investigating - We're currently investigating an issue where Lacerte 2024 is not launching for some users. We will provide updates here as they become available.
Mar 14, 06:55 EDT