All Systems Operational

QuickBooks Hosting Operational
Hosted Desktop ? Operational
QuickBooks ? Operational
File Manager Operational
AppHub Portal Operational
OneSpace Portal Operational
Hosted Application Availability Operational
OneSpace Firm Operational
Hosted Application Availability Operational
File Manager Operational
Authentication Services Operational
OneSpace Portal Operational
Managed Microsoft Office 365 Operational
Email Flow ? Operational
Authentication Services Operational
Backup Operational
Email Security Operational
Transaction Pro Operational
Transaction Pro for QuickBooks Desktop Operational
Transaction Pro for QuickBooks Online Operational
Billing Portal Operational
Security Products Operational
VPN Operational
Password Manager Operational
Backup Software Operational
Antivirus Operational
Cloud Protect Operational
Connect Operational
Page Availability Operational
Authentication Services Operational
Data Sync Operational
OneSpace AI Operational
Page Availability Operational
Authentication Services Operational
Customer Communication Channels Operational
Phone System Operational
Chat Operational
Email Operational
Help Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Resolved - This incident has been resolved.
Sep 2, 11:25 EDT
Update - We are continuing to work on a fix for this issue.
Sep 1, 14:17 EDT
Update - We are working with our vendor for the Transaction Pro helpdesk to bring the helpdesk back online. We apologize for the inconvenience and will update this message as soon as we have more information. Please note that the Transaction Pro application is unaffected by this and remains operational.
Sep 1, 14:03 EDT
Identified - We are aware that our Transaction Pro support page is currently returning an error message. We have isolated the cause of the issue and are working to restore the page as quickly as possible.

Please note that while we work on this, email and chat support will be unavailable.
For support, please call 888-297-6172 during normal support hours (Mon-Fri 9:00 am-9:00 pm ET).

We apologize for the inconvenience and will update the status of this issue as soon as we have more information.

Aug 31, 13:11 EDT
Sep 1, 2025