Resolved -
This incident has been resolved.
Apr 15, 20:06 EDT
Update -
We are seeing some success with other Tax applications but still experiencing issues with QuickBooks performance at this time. Our engineers are working on identifying the root cause surrounding the QuickBooks slowness issues specifically at this time and this page will be updated once we hear more.
Apr 15, 19:01 EDT
Update -
We are continuing to investigate this issue.
Apr 15, 17:42 EDT
Investigating -
We are currently experiencing higher than normal contact volume related to performance with QuickBooks within the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Apr 15, 17:38 EDT